Originally Posted by
flyerCO
Is this effecting any OAL? I ask cause I just had issue with an AA issued CX award. CX showed zero allowance. It should've been 50kg and luckily agent knew this, but their system showed zero on the AA issued ticket.
CX's system is buggy in general. I don't know if this still happens, but last time I bought a J ticket via CX's website, it told me there would be no AAdvantage earnings, which obviously isn't true, and the miles posted just as expected per the AA chart.