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Old Sep 21, 2019 | 8:04 am
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Originally Posted by bocastephen
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I don't get the whole doorway greeting thing anyway - it's not like we're at a wedding reception, and it just feels forced.
I actually think it is important as it can help speed up boarding (directing passengers to the right way), the FAs can get an idea who is onboard and the makes the passenger feel welcomed.

It seems UA requires an FA to be at the door and I bet its purpose is not to make the customer feel welcomed - probably has logistical and safety reasons behind it, right?
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