Originally Posted by Catskilltraveller

You are supposed to receive points for bar, restaurant, spa and so on. There was a time pre Bonvoy when that did not apply to Ritz Carlton. Although those charges do now accrue points at Ritz Carlton, this past year I have had to contact Marriott to receive them. I have had poorly trained staff tell me that you don’t receive points for these charges at Ritz. Usually, not always, directing them to the Bonvoy web sight does it. Sometimes not........