FlyerTalk Forums - View Single Post - Miles credited to AF Flying Blue instead of DL Skymiles. Help!
Old Sep 20, 2019 | 2:30 pm
  #5  
Goldorak
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Join Date: Aug 2009
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Originally Posted by drjeffrock
I am currently dealing with the same thing. I had LAX-AMS-BKK-AMS-LAX all credited to Flying Blue instead of skymiles. I am not going to let this go, because I did absolutely everything right.

When booking, I made sure only skymiles info was in. When checking in online, I made sure I was not logged into flying blue. When I checked my bags in at each airport I made sure no flying blue info was entered in system, and confirmed that symiles info was on each boarding pass. I am extremely aggravated as I may miss out on Diamond status because of this.

I can say with certainty that you will get nowhere by calling/messaging/emailing Flying Blue. I am currently reaching out to several Delta and KLM contacts with copies of my boarding passes all showing the skymiles info. I'll let you know who ends up resolving this. What a drag.
I hope you will be successful. And I think you have a good case with all your BP showing the SM number. But, sorry to say that, you have for sure done something. There is no way AF can guess that you have a FB account and put this number instead of your SM number. So, at one point (booking, check-in, lounge, etc), your FB number was there. Did you book with AF connected to your FB profile ?
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