Originally Posted by
amtrakusa
how about on the IFE front? bigger and clearer screen? on the recharging front? more outlets at convenient places? on cosmetic front? the new airplane smell? even on the seat itself? there are certain brands of new seats (even slimline version) that are being given high regard.
i predict CSAT score will be much higher on the retrofit plane compared to before.
About those screens .... about a month ago flew B738, and NO screens in FC (didn't peek behind the curtain). And ya, that flight where I scored an u/g as Gold is off schedule now
So next time I am set to arrive AFTER my connection is scheduled to leave
Since I usually fly in coach, IIRC they still have power only in E+ and NO USB ports on narrowbody fleet
Did fly AA and AS, and that is a different story ...... but this is the UA frorum.