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Old Sep 18, 2019 | 10:50 pm
  #282  
dav3d
30 Countries Visited
1M
100 Nights
15 Years on Site
 
Join Date: Sep 2007
Location: San Francisco
Programs: UA Gold, Marriott Lifetime Plat, IHG Platinum, Avis President's Club, Hertz President's Circle
Posts: 330
I am an idiot and left my 13" macbook pro in the seatpocket of my August 20 SAN-SFO flight. I got a CPU so it fit entirely into the seatback pocket of the seat in front of me.

I realized I left it when I got home and filed a report via "chargerback" the next morning. Give a detailed description including specific stickers on it and serial number. Set "Lost Mode" via apple icloud website.

Called 1K Line (they connect me to lost luggage) and then SFO to check - polite but no joy.

2 days pass, one more phone check-in as above. No Joy.

It's a work laptop, so I change "lost mode" to "Erase My Computer" because there is confidential material. There is an option to set a message if Erase mode is triggered - I add my google voice number and email with a request to contact me.

Time passes.

September 9. Get a notification from apple that the "Erase Computer" event has been triggered. (This happens when someone turns on the computer in range of wifi)

I call united again. No item.

September 17. Receive email notification from Chargerback that my laptop has been found (2 days before the 30-day expiration of the L&F service). In Houston.

Paying 25 bucks for shipping, glad to get it back and that I don't have to explain why I was an idiot and need a new laptop.

It all seems a little fishy...but I will take getting it back over not getting it back, hands down.
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