Originally Posted by
flubber
Is it just me, or does this make anyone else angry too? I'm not naive - I know China has clout and WILL push companies to tow the line - but really? CX??

If true, I find the notion of encouraging employees to rat each other utterly distasteful. I remember growing up, there were few things worst than being a tattletale--a rat. While every company has some of these people, at least in the past, we knew who they were and were able to treat them with the scorn and contempt they deserved.