Originally Posted by
physioprof
I don't disagree with any of this. But nor do I agree that this was a standard "two pax with same seat assignment" scenario that got out of hand because of a "belligerent pax".
I agree completely.
You can see in some of my other posts where I have documented power-tripping FAs. But, perhaps due to their inexperience with the powers of flight crews these days, the OPs were trying to prove their innocence and/or get an apology, which was a losing strategy. Once the FA became irritated by OP's actions, there was literally nothing they could do to improve their situation.