Booked a DL flight in August in First Class for a trip in early October, so now it's about two weeks ahead. Unfortunately, a family medical situation has come so up so that I need to cancel the trip. Started through the DL on-line cancellation procedure somehow thinking that the fee would be around $200, but Nooo! The website quotes a cancellation fee of aprox $500 on a $1450 fare ... is this reasonable or is it higher because it was a First Class fare or what? Could explaining to an agent reduce or somehow waive the fee?