FlyerTalk Forums - View Single Post - Tesco Life Insurance - do I just cancel the direct debit or do I need to write in?
Thread: Tesco Life Insurance - do I just cancel the direct debit or do I need to write in?
View Single Post
Old Aug 27, 2004 | 7:47 am
  #3  
swintonowl
 
Join Date: May 2004
Location: UK
Programs: BA Silver, LH Blue, HH Gold, SPG Gold, Priority Club Gold,Amex Platinum
Posts: 342
I called to tell them that I intended to cancel and they said "no problem, just cancel your direct debit", so I did....

Three weeks later I get a snotty letter off them telling me that I should call and setup another direct debit as my payment had failed and that I should cancel in writing if that was my intention. So I sent them a letter and they confirmed that it is now cancelled.

Maybe they are getting cheesed off with all the people cancelling and are trying to take a hard line on it now?
swintonowl is offline  
Reply