Originally Posted by
Dawoz
I booked an award ticket for my elderly father from MSP-ORD-WAW. He has no status.
MSP-ORD is on United in Coach- Waitlisted for First.
ORD-WAW is on LOT in Business.
The agent on the phone told me that he will only get one - 50 LB bag, not the two 70 lbs bags that a normal business ticket would give.
They also told me that he would get access to the Polaris lounge?
I would have guessed he would get the luggage and not given lounge access?
Anyone have any insight here?
Also, when transferring to terminal 5 in ORD, will he have to leave the secure area and go through security again?
Thanks
If he's eligible for lounge access, I can't see how he wouldn't get the increased baggage allowance. What does the website say his allowance is?
There is a bus at gate B1 that he can use to transfer to T5 airside without having to reclear security. It runs every 20-30 minutes, and will take 10-15 minutes to get to T5 once he's onboard. He'll need his LOT boarding pass and passport to get on the bus, so make sure he has it available for the bus people.