Originally Posted by
beachfan
Has anyone successfully dealt dealt with this or is the only solution to set up an inquiry with customer service that is never addressed. (I have a screen shot of my request).
Great that you have a screenshot. Your best solution is to
contact the Lurkers. But surely with almost 6000 posts you know this, right?
I've never had this happen, but if I had, I would look at is an opportunity for some goodwill points for the amount of time you will waste to have this corrected. Good luck!