Originally Posted by
richardwft
You were actually not able to board because you had responsibilities for a toddler.
How do you (or, more relevantly, Menzies acting for BA) know that? Perhaps there were others to whom I could have delegated those responsibilities?. Perhaps I could have abandoned my son at the airport; a criminal (and unconscionable) act, of course, but is it proper for airline check-in staff to take these matters into consideration when not checking-in a passenger who has presented properly for check-in?