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Thread: FAQ : The Marriott Bonvoy "Ultimate Reservation Guarantee"
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Old Sep 13, 2019 | 1:21 pm
  #60  
anhh924
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Join Date: Feb 2014
Location: TPE/NYC
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ultimate reservation guarantee at St. Regis and Ritz-Carlton - which is true??
Hi all,

I just noticed a discrepancy on Marriott's website regarding the ultimate reservation guarantee at St. Regis and Ritz-Carlton properties.
The elite benefits page states that this benefit is available to "Platinum Elite and Titanium Elite members"
but the T&C page, under section 4.3.a, says that "At The Ritz-CarltonŽ and St. Regis Hotels, the Ultimate Reservation Guarantee only applies to Titanium Elite and Ambassador Elite Members."

so which one is true? Do platinum members receive this benefit or not???
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