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Thread: Mis-Connect - Award ticket
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Old Sep 13, 2019 | 12:16 pm
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Originally Posted by chitink
I have an award ticket booked to Europe with a stop in CLT, the ORD/CLT flight has been running quite late and I am worried about missing the CLT-FRA leg. If I do, and they rebook me will i keep the business class protection on another airline?
Yes. You are a business class customer no different than if you bought the ticket.

If you are sitting in ORD delayed to the point where it looks like your connection is in jeopardy, then work with the agents there to get rebooked straight from ORD.
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