Originally Posted by
canadiancow
I'm on your side. AC considers narrow-body J to be equivalent to PY in the context of Signature Class, as shown by how they marketed and sold the forward 7M8 cabin on intercontinental routes.
Given that there was no catering, what did you gain from being in J over PY?
Zone 1 boarding? Lounge access (which it sounds like you didn't even use)?
I'd try again with a very concise argument that the product difference between 788 PY and 321 J is virtually non-existent, and therefore, you want the bid amount back.
Agree completely.
Unacceptable on the part of AC to basically tell you to pound sand. The product you were willing to bid for was not the product you ended up getting!
I would continue to send them emails until they give you appropriate compensation, whatever that may be!