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Old Sep 11, 2019, 5:13 am
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sharplea
 
Join Date: Aug 2010
Posts: 45
Query ref: Disability Assistance

I'm in a bit of a weird situation. I'm booked on BA metal to fly LHR-LAX in Y on 27th September, but barring a miracle I am expecting this flight to be cancelled because of the BA pilot strikes, and hopefully will know by this Friday coming (13th Sept). I am fully expecting the nearest available flight for them to book me on to be AA109 LHR-LAX on the 27th which is down as a 77W.

I suffer with ME/CFS and as a result I have to book assistance. I currently travel with my partner who is technically my safety assistant. Normally I just phone BA after I book, explain my condition and they sit us together no questions asked near the lavatories, as close to the exit doors as possible so I don't have to walk very far, plus I can't climb over . I also get to preboard in order to give me extra time to get to my seat from the gate.

I've been doing research into the flights that BA might move us to because of the strike and their special assistance policies, and am wondering will AA be able to arrange seats for us to sit together like BA do that will cover all of my needs? A check on ExpertFlyer indicates that this flight is looking very full already with all non-MCE seats taken bar the odd single middle seat. Obviously these would be unsuitable as I wouldn't be able to sit next to my safety assistant. The only seats that I can see that would be suitable are 33D/E but these seem to be MCE and I can't tell from ExpertFlyer if these are Bulkhead or Exit Row (naturally I am ineligible for Exit Row). Would AA allow disabled pax to sit in MCE seats without paying?

Also, my safety assistant has a nut allergy and I couldn't find out how I would be able to order a peanut free meal for her, given that BA don't offer that service?

Any help would be appreciated!

(I did post this yesterday in the Disabled thread, but tumbleweed...)
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