I assume they targeted ambassador members in my hometown however a Wednesday is probably not the best day since it takes a lot of travel to hit that level. As a Ambassador for past 6-7 years I would love to air my grievances and understand where they are planning to take the program. Kind of upset I’m missing this.

A great example of how this program cannot differentiate levels is last week a titanium coworker and me both checked into a hotel, at the same rate, for the same number of nights and we’ve both probably spent ~30 nights at this hotel. My coworker was upgraded to a suite and as an Ambassador they couldn’t even get me a king bed, which is the room type I reserved. I would just like to understand how Marriott is holding these properties accountable.