Fair comment about change of clothes, I was attempting to minimise among of hand luggage and had clothes checked in two soserste checked bags in case one went missing.

My talk of media action and the legal route certainly isn’t for personal gain, it is thinking relationally about how I may get BA to take such issues more seriously as the response from BA certainly felt disingenuous.

I personally dont think the aforementioned poster was dollying with FT rules, but at no time have I mentioned trolling; just asking them in what I hope was a polite request to desist from further non-constructive posting. It is not my place to decide or indeed comment of any moderation action, but I have to say other posts have been extreamly helpful to me and I am incredible grateful for the community input.