FlyerTalk Forums - View Single Post - Citi retention offers (2018 - 2021)
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Old Sep 8, 2019, 8:45 pm
  #800  
sdsearch
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Join Date: Jan 2005
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Originally Posted by ithinkurdumb


In a typical Citi fashion, Apple Pay shows my Premier card changed to Rewards+ about a day after speaking with the rep. I called and was told by a US-based rep confirmed the card is indeed a Rewards+ now and that she’s never heard of having to wait 50 days for a product change.
The case where I'm pretty sure you'd have to wait 50 days for a product change would be if you requested a product change 50 days before your 1-year anniversary (and they accepted the request that early). Because of an interpretation of a federal law, these days many banks don't you let you product change until you're at least 1 full year past opening the card.
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