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Thread: Damaged suitcase after flight
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Old Sep 6, 2019 | 11:28 am
  #33  
tuonopepper
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Originally Posted by Brisbane Road
Update on my case is there is no update. Just an email from BA to let me know they're very busy at the moment.
Do you have 'status', just wondering if being Gold has done me a favour here in getting it dealt with.... Try sending the ref to the Twitter team in a direct message, they may escalate it.
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