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Old Sep 6, 2019, 8:15 am
  #41  
notquiteaff
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Originally Posted by garykung
My concern is whether the FA has the actual authority to downgrade a pax and offer appropriate compensation? We are not talking about the goodwill gesture, but close to thousands in ETC.

Unlike downgrade at gate, there is no documentation, nothing at all about the downgrade. So yes - I am skeptical.
What downgrade? OP and GS were both in the Polaris cabin. A seat swap was proposed.
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