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Old Sep 5, 2019 | 11:15 pm
  #46  
Enigma368
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,771
I just stayed here. According to IHG website, the amenity fee is now $25 per person, per night. Anyone know if this is accurate? First time I have seen a per person amenity/resort fee. I was on my own so didn't need to test it. For the amenity fee, you now get a $25 credit for food(not drink) at the restaurant/bar or a free buffet breakfast(normal price $33). Gratuity is included. For a 1 night stay, this is not bad as at least you are getting $25 in food to spend for your $25 mandatory amenity fee. You only get a single $25 for multiple night stays. The club lounge discount and free cocktails seem to be no more.

4pm checkout for Ambassador was offered and granted without problem.

The $20 Ambassador F&B credit was not mentioned in the welcome letter outlining benefits and was not applied against my bill(I forgot to ask about it on checkout). I had to email the hotel afterwards to get it applied. I suspect they are operating a policy of not pro-actively granting the credit if it is not mentioned by the guest.

Hotel is overall clean, modern, well located and pretty bland.
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