FlyerTalk Forums - View Single Post - Hyatt Ziva Los Cabos REVIEW-MASTER THREAD
Old Sep 5, 2019 | 4:19 pm
  #591  
txhyattlvr
 
Join Date: Aug 2007
Posts: 1,164
Originally Posted by creativeguess1
I completely understand the 2 above posts. I guess I would say to Hyatt, "RESPECT your BRAND" I'm probably a pita Globalist, but again, train your staff. In Cabo I've never had a time share pitch or approach. I don't believe the Cabo property has any timeshare stuff. What they DO have is Corporate retreats MORE nights over the year than not.
I guess thinking about it, when I say the word "Globalist", it's like looking at a puppy with a tilted head with a confused look. When you arrive they DO whisk you off to this side check in, so I don't know. They know what Globalist is.
Oh they know vaguely what it is... I just don’t think they see all that many Globs... and are “programmed” to charge for all upgrades. I’ve had similar issues getting late checkout. However, I now email them in advance and typically always have a nice upgrade waiting on arrival into Cancun and no issues. As for timeshare, that’s definitely not all of them... Zilara Cancun has it, but I don’t think Ziva Cancun has it.
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