FlyerTalk Forums - View Single Post - Customer Service Response Times
Thread: Customer Service Response Times
View Single Post
Old Sep 5, 2019 | 11:43 am
  #4  
worldclubber
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2013
Programs: many
Posts: 7,264
Originally Posted by SparseFlyer
I think the only people reachable by phone at AC are concierges and reservations. AC CS is only reachable via the contact us form with up to 40 business days processing time 🤣
Seems to vary quite a bit: I got a response and a travel voucher within 24 hours of writing in. Could be an exception, though.
worldclubber is offline  
Reply