I have been on hold twice for over an hour before getting cut off. I am on hold right now. On the recording they mention an email address that you can send a request to, but I am unable to make it out. It is
[email protected], but I am unable to make out what is between airchina and us in the address. Does anyone know the proper address?
Update: Still on hold, but got the email address
[email protected] . I will see if they will help me get seats!