The perks at this hotel suck and the staff are far too busy being cool to help guests. I counted a room service tray being left in a hall for 48 hours and stood in front of the reception desk for no less than five minutes while being ignored by staff

i likewise was promised the Starbucks cards. Hotel had run out but was told they would be placed in my room. Despite staying three nights never saw those cards

Stayed once and forever struck this hotel from my list. Was so upset I filed a complaint with Marriott customer service after my stay