FlyerTalk Forums - View Single Post - Reward cancellation resulting in less pts back to account? (Ends Sept 2024)
Thread: Reward cancellation resulting in less pts back to account? (Ends Sept 2024)
View Single Post
Old Sep 4, 2019 | 4:31 pm
  #6  
ddlo1982
10 Countries Visited
20 Countries Visited
30 Countries Visited
 
Join Date: Oct 2009
Location: N. CA
Posts: 70
Redeeming Points new cancelation policy?
Recently, I was trying to get a quote of rental price for my trip to New Zealand. I noticed that they now penalize the reward bookings:

Cancel within 24 hours of booking – full points refund
Cancel after 24 hours of booking up to pick-up time – Gold member 50% penalty, Five Star member 25% penalty, President’s Circle no penalty
No show or cancel after pick-up time – no refund, all points forfeited

I am not sure when this started. Is it fairly recent change? Around the time they devalued the points?
ddlo1982 is offline  
Reply