Redeeming Points new cancelation policy?
Recently, I was trying to get a quote of rental price for my trip to New Zealand. I noticed that they now penalize the reward bookings:
Cancel within 24 hours of booking – full points refund
Cancel after 24 hours of booking up to pick-up time – Gold member 50% penalty, Five Star member 25% penalty, President’s Circle no penalty
No show or cancel after pick-up time – no refund, all points forfeited
I am not sure when this started. Is it fairly recent change? Around the time they devalued the points?