Originally Posted by
JDiver
Posting issues with Qatar Airways have been reported for some time. I’d keep my boarding passes and put in a claim once I’m back home.
Originally Posted by
fotographer
its been a week and 2 days since my outbound, and well I am already back home now.. lets see when it posts, always save the ticket stubs
Originally Posted by
PGFlyer85
I have had to file for credit with BPs for QR previously. Only OW airline I’ve had to do that for in the last five years.
Originally Posted by
Dr. HFH
I'm currently dealing with AAdvantage on a QR flight from June 28. QR denied it, the response was that they couldn't determine whether I was on the flight. Emailed a photo of my boarding pass to AAdvantage, they're following up. I expect that I'll win this in the end. SAVE YOUR BOARDING PASSES.
QR is the only airline I've ever had to fight to get credited. I also got the "We can't tell if you were on the flight or not" response.
In the end, I'm not sure but I suspect the AA rep I was dealing with gave up on QR and credited the miles. I remember her saying things along the lines of "that's ridiculous" and "I have no idea of what they're up to here" while she looked at the case notes. This was years ago, so it's disheartening to see them continue to use that line.
Overall, I still like and appreciate QR's in-flight experience but their customer service and IT are problematic at best.