Originally Posted by
StartinSanDiego
.... (if possible, I'm not sure) product change the Amex Gold Biz to a Blue Biz for 2x the points on everything, ....
American Express (USA) will not convert a charge card (Green, Gold, Plum, Platinum), to a credit card (Blue, Everyday, Delta, Hilton, Lowes, Marriott). A CSR may use the term "downgrade", but they will actually close one account and open another.