Originally Posted by
Mwenenzi
BA have your money, so they are the only ones who will/may refund it.
Did you get your baggage at the 3hrs?
BA has my money but it's Iberia that handed me a PIR (property irregularity report) claim number at the airport. I guess that's just for the delayed luggage so I may have to file a separate lost luggage claim with Iberia.
Yes, I got my luggage after waiting almost 3 hrs in line. There was plenty of lost luggages on various flights that day hence the long lines.