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Old Sep 2, 19, 9:16 pm
  #36  
dav662
 
Join Date: Aug 2011
Programs: QR Silver, AC, EVA Gold, UL silver and PAL. IHG Gold
Posts: 979
I know a friend who bought a Rimowa hard case and on his first flight the bag was badly damaged by the airline or the handling agency. They refused to replace his bag and gave him their normal compensation amount which was not even close to half the price he paid for his bag.
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