FlyerTalk Forums - View Single Post - Seating guide: BA Airbus A321 | A321neo A21N
Old Sep 2, 2019 | 11:01 am
  #272  
Globaliser
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Originally Posted by divemistressofthedark
*Had the BNA-LHR portion of the outbound trip cancelled on August 25. When BA rebooked me - which to be fair was a much smoother process than anticipated - I was given only a 90 minute turnaround in LHR before my flight to GLA which in my experience is not enough time. The CS agent on the phone assured me there'd be no security issues since "my bags were checked through." Long story short: Two passport control queues, then a LONG queue for liquids/electronics out of bags, X ray, the works. No help from surly LHR staff, which always shocks me a little given how lovely UK residents are in general. Came within minutes of missing my connection. I wonder why so many airlines can't seem to offer correct information on connections in larger airports - had a similar experience recently on Alitalia in CDG. I'm really starting to consider 180 minutes the minimum for these huge facilities once you factor in delays and security queues.
BNA-LHR-GLA is a T5-T5 connection. If your BNA-LHR arrived at T5C, it would have been the transit to T5A, clear inbound UK immigration (this is located in Flight Connections), upstairs to (standard) security, then go to a T5A gate. The official Minimum Connecting Time is 60 minutes, so at 90 minutes you would normally expect to have ample time to do this. I don't immediately understand how you could have encountered passport control twice.
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