FlyerTalk Forums - View Single Post - Hilton Gold member, but booking on Hotels.com
Old Sep 1, 2019, 2:48 am
  #3  
diamond club freeloader
 
Join Date: Sep 2010
Location: UK - BHD
Programs: BMI Diamond Club refugee: BA-Br; HH-D
Posts: 912
Originally Posted by storewanderer
...Better to try Hilton.com then go through the pain of a Best Rate Guarantee claim...
I agree with storewanderer in that you'd lose Gold benefits if booked via Hotels.com ... but to flesh out the advice above a little, I would suggest trying to invoke the price match guarantee before booking. It can be done after booking by providing screenshots but you don't know how that will work out. By comparison, if you test the price match claim in advance, and it fails, you can then decide whether you want to pay more for Gold benefits or just pay less cash via Hotels.com

To do this, Call Hilton reservations, tell them you want to book but have found the room cheaper on hotels.com. They'll check it while you're on the line and if they can see the rate (and it meets their criteria) they'll sell you the room at the hotels.com rate with a further 25% off. It takes about half an hour so use a freephone number and try to be calm when the agent repeatedly fails to find the rate you can see ... but be persistent! Definitely worth a shot ... best of luck!
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