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Old Aug 31, 2019, 7:55 am
  #12  
Fiordland
 
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
Originally Posted by HerpaYvr
Lean management strategy, it's everywhere in corporate Canada, working with less creates more efficiency.

Long wait times on phones, lines in stores etc etc.

I think its because we have a great economy, full employment, super leadership in government, unicorns and rainbows
Low unemployment rates, tighter immigration rules etc. is having an impact in many industries. I know some grocery stores that use to be 24H and automated checkout stands were counter to their service culture. Since they can't fund people, the 24h is gone, the automated checkouts are going in.
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