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Old Aug 30, 2019 | 4:11 pm
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Aisleseater
All eyes on you!
15 Years on Site
 
Join Date: Jul 2009
Location: In an aisle seat...
Programs: TK Elite, VN Platinum, Hilton Diamond, IHG Diamond, Ex-Malev Platinum (RIP)
Posts: 103
Problems using TK M&S number on TG?

Has anyone else had problems entering their M&S number on TG. Just booked a ticket on the TG website but couldn't enter my M&S number. Kept on getting "Unfortunately your frequent flyer is not found or does not exist. Please, verify that it is correct and try again. (1395 - 9253)" Then tried to call the TG call center, and they couldn't successfully enter it either. They told me to show my (electronic) card on checkin. My view is that if I can't successfully enter my M&S number now, I won't be able to do it on checkin. (Why I seldom fly with TG, because there's frequently some kind of hassle - but they're the only airline flying on this route). I've checked and my FF name matches the ticket.

Any suggestions or experience? Thanks for any advice.
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