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Thread: The Psychology of Accepting Upgrade Certificates
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Old Aug 25, 2004 | 6:32 pm
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A friend mentioned this over the weekend, and wondered the same thing. As I have had few certificate upgraded flights this year, I cannot say one way or the other. I guess it is best to proffer a SWU and plead ignorance if the agent notices you really need to use a SSWU.
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