Originally Posted by
margarita girl
Figured out what is wrong and how to fix it. Instead of showing my usual Marriott 9 digit number (123456789), the website is now showing 123******. That box seems to be greyed out and I was unable to log in with that number or change it. However, if I scroll to the bottom, there is an option to "Clear Remembered Account" and that will get rid of 123****** and allow me to enter my correct number.
Just more Marriott IT muppettry.
I’ve been getting that on the Marriott Moments website for the last few days, but Marriott.com main page is working fine for me. I’m super curious as to how they’re apparently AB testing or simply randomising errors between customers. It’s almost like a massive Westworld type exercise to see what will make someone snap.