From 11/27/2019, there’ll be a redemption fee of $5 for every reward night redeemed; however no redemption fee will apply if reward nights are redeemed using the Hotels.com app. We’re making this change to cover some of the costs of running the program, so more than 43 million Hotels.com Rewards members can continue to benefit from the program. So, every time you collect 10 nights, you’ll get 1 reward night. You pay the redemption fee, as well as the usual taxes and fees. Also, remember, you won't have to pay a redemption fee when you redeem on the Hotels.com app.