i’m on my mobile phone and I can’t see your status what status do you have with United. I would take the compensation from baggage claim because you’re getting $3800 out of the $6000 spend plus you have the use of the items going forward so that has to have some type of value. I believe United will create an ECERT for you and your wife that will help ease the burden of the additional expense. How much will be based on the way you write the letter to them, I would shorten the wording, be super polite, and ask for their assistance. You can do this to the customer contact section of the UA.com website. Good luck, and keep us posted