FlyerTalk Forums - View Single Post - Service recovery for issues outside hotel’s control
Old Aug 29, 2019 | 9:24 am
  #3  
willywilkes
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Oct 2014
Location: LAS
Posts: 244
My understanding is power was out for at least 6 hours before our arrival. We went to bed after checking in so aside from navigating our room in the dark, it wasn’t too much of hindrance...

Found out the fire was real - when the power came back an electrical closet caught fire.
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