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Thread: How not to do an Out-of-Sequence Change
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Old Aug 29, 2019 | 5:13 am
  #6  
rcwhitejr99
 
Join Date: Feb 2016
Programs: United
Posts: 5
Originally Posted by zara
Did I just read a post on FT where someone paid 2200 USD to NOT to fly?!
Originally Posted by fassy
Well, apart from that LH might have handled the actual rebooking a bit better... why did you book DEN-MUC-KEF-MUC-OTP in the first place instead of flying DEN-MUC-OTP? Was it so much cheaper to go through KEF? Of course, then LH ask $$$ for skipping MUC-KEF-MUC. And to be honest, I would guess all major carriers would do the same.

I also do not get why you spend 90 minutes on the phone causing you to miss you KEF flight. I would have just thought "Ok, scr** it, I'm going to KEF" and saved the $$$$ when I found out they want so much money or it was obvious I would miss the KEF flight because they can't figure out how to rebook me.
The $1700 was disclosed 85 minutes into the conversation with misleading information given preceding it. I don't think this was malicious I think their systems are super complicated.
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