Originally Posted by
NWplatinum
My comment was really directed at the guy that knows nothing about this whacky program.
You took a gamble in cancelling an Air China F award in the hope of your miles being instantly returned to your account so you could book ANA F. The gamble didn't pay off.
While the program has its issues, it also has rewards. Your experience probably doesn't serve as a relevant warning to 'the guy that knows nothing'.