Originally Posted by EuropeanPete

Bidding on my first Marriott Moments since the merger and I realised I'm limited on my bids by each. There doesn't appear to be any functionality to change a bid online, and when I call the Ambassador line it's dropping me off whether I call via Skype or direct within 10 seconds. I bought $100 of points 12 hours ago, but they still haven't come through. Trying the non-Ambassador line and experiencing how mind-numbingly annoying the automated system is - fighting with it over not recognising my number despite it being registered, insisting on a postcode which my address doesn't have and when I finally got through I was then transferred to another team who only work US work hours.

So. Much. Hard. Work.