Originally Posted by
cs102
Re: use of RUCs, was specifically told earlier this year on a Vacations booking to Europe that GUCs were not eligible for use on the reservation. Not sure why it would be different, and can’t rule out a bad agent, but a caution.
Was your ticket an exception or a published fare?
The terms suggest you can on a published fare, but not an exception fare.
"Certificate may be used to upgrade on Delta Air Lines or certain Delta Connection operated flights on published retail fares booked in P, A, G, W, S, Y, B, M, H, Q, K, L, U, T, X or V class and upgrade into RY/OY class, and may also be used to upgrade on Pay with Miles tickets and Companion Certificates."