FlyerTalk Forums - View Single Post - Chase Auto Rental CDW; questions & experiences [Consolidated]
Old Aug 28, 2019, 7:11 am
  #370  
oliver2002
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Originally Posted by CheVive
Hello,

I've been searching on this, and am not 100% sure I have things right, since the situations I've read about differ slightly (business card vs. personal card, different countries), so would appreciate clarity on my situation:

I have a Chase Sapphire Preferred card.

I am renting a car in France (pick up in Nice and drop off at Marseille airport).

I would like to avoid any charges at drop off for scratches, dings, etc.

I've found a good deal through the British Airways car rental portal, but all the cars include Collision Damage Waiver, but with a high deductible. I know from previous experience in Italy that the rental counter offers extra insurance that eliminates the deductible, but don't see any option when booking (which is prepaid to get the low price) that allows me to remove the basic CDW.

Will Chase cover the deductible on the basic CDW? That is, if I drop off the car, and they say "you scratched the car, your basic CDW deductible is EUR 2,000 and the damage is only EUR 150, so you have to pay EUR 150" will Chase cover the EUR 150? Or since I rented a car with basic CDW, am I on the hook for the EUR 150?

Any advice/experiences greatly appreciated.
In my personal experience Chase' insurance for the CSR will cover whatever deductible you have in your contract.
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