FlyerTalk Forums - View Single Post - BA cancelling AA award ticket legs - Not passed through
Old Aug 27, 2019, 7:11 pm
  #4  
Dave Noble
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Join Date: Jan 2002
Posts: 44,600
Originally Posted by marquito
Tried, they wouldn't talk to me about it since I'm not a passenger on the reservation, my parents are. She demanded that I got my non-english speaking parents on the phone to give her permission to talk to me. Then she said to call AA and discuss with them. Guess HUACA is the way to go ...
The BA agent was perfectly correct in requiring that the passenger gives permission - calling again will get the same result

If they do not speak English, then perhaps call a BA office in region likely to have those that speak that language and then will be able to grant authority for you to handle the booking
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