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Old Aug 27, 2019 | 5:24 pm
  #29  
WAStraveller
All eyes on you!
20 Years on Site
 
Join Date: Aug 2003
Location: CHS
Programs: Marriott Platinum; AA Gold
Posts: 168
Originally Posted by Often1
Why the GM? Was there really no duty Manager at any time during your stay?

As others note, depending on what the issue is, most things are resolved on the spot. Follow up later is OK, but I would simply use the webform and let Marriott figure out who gets it and what happens.
No- not on a weekend. I want to email this since it's really lengthy explanation and I plan on attaching a picture. Thank you for all the insights!
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