chasni

Hi All:

I am facing an issue with my award ticket. I have done search on this forum and google but could not find a solution to my problem. I have booked an award ticket (Economy - X) on Austrian Airlines from Vienna to Podgorica through Flying Returns (Air India). The ticket generated by Air India does not have any baggage information and the box is blank. I called the Air India customer care to check for the allowance, however, they directed me towards Austrian citing that the flight is operated by Austrian. Then, I called Austrian and they mentioned that they are unable to retrieve any baggage information on their system and directed me towards Air India. They mentioned that Air India rules will apply as Air India has booked the ticket. I have observed that this sector (VIE-TGD) offers Economy light ticket without any check-in baggage. I am not sure what to do now. It would be great if anyone can shed some light on what happens in these cases.

Apologies for any mistakes. This is my first post.

Thanks
C