FlyerTalk Forums - View Single Post - Southwest transfer chase points or use chase portal?
Old Aug 26, 2019 | 5:18 pm
  #12  
willywilkes
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Join Date: Oct 2014
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Originally Posted by tin369
Thanks for the explanation. So if I book for 4 people in the family would cancelling and rebooking be an issue?
Can all this be done through the website or app or do I have to call them.
I haven't actually tried to change/cancel, but a booking I have that I made by calling the UR team says it cannot be changed online via the SW app or website when I click change - it says I have to call SW. I assume southwest can handle all changes and you don't have to call UR, but a phone call would be required (at least in my case).
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